FOOD & BEVERAGE JOB DESCRIPTION

Your key responsibility will be to ensure that our customers are receiving a fast, efficient, friendly and professional dining experience.

MAIN TASKS

• Meet and greet customers on arrival
• Ensure all tables are clean and set up with table talkers, condiments, ashtrays and inside tables with cutlery and serviettes
• Preparation and service of all beverages including coffee, soft drinks and alcohol
• Full table service following the company "Sequence of Service"
• Restock all waiter stations, equipment, machinery and products ready for shift and as and when required
• Carry out till operations
• Utilising the sales plan as directed by your manager to ensure targets are achieved
• All cups, cutlery, glasses, plates to be washed and put away during and after your shift (i.e. before the start of the next shift)
• Empty and clean all containers and refill for next shift
• Clean restaurant areas i.e. sweeping floors, wiping tables & surfaces, general cleanliness of restaurant areas, emptying & re-lining bins.
• Clean equipment and coffee machines as you go and at the end of service
• Complete all paperwork accurately, legibly and clearly
• Complete timesheets and have them verified by your supervisor
• Deal with customer complaints in accordance with company policy
• Comply with the requirements under the Responsible Service of Alcohol
• Attend all meeting and training sessions
• Comply with all other legal obligations, company policies & practices
• Any other adhoc duties as directed by management